Terms of service

Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the OOU website and your purchase of products from OOU. By accessing or using our website or placing an order, you agree to be bound by these terms.

2. Orders and Payment

  • All orders are subject to acceptance by OOU. We reserve the right to cancel or refuse any order for any reason.
  • Prices are subject to change without notice.

3. Shipping and Delivery

  • We offer shipping to listed locations only.
  • Shipping costs will be calculated and displayed during the checkout process.
  • We strive to deliver orders within 4-7 days. However, delivery times may vary due to factors beyond our control.
  • If an item is out of stock, we will notify you and offer you the option to wait for restocking or cancel your order.

4. Exchanges

  • Eligible Exchanges: You may exchange eligible items within 7 days of receipt. Items must be in their original condition, unused, and with all tags attached. Exchanges are allowed for size adjustments or for items with damages in prints or fabric.
  • Exchange Shipping Costs: Once an exchange request is accepted, the shipping cost for the exchange will be borne by OOU.
  • Defective Items: If you receive a defective item, please contact us within 7 days of receipt for a replacement.
  • No Returns Policy: Please note that OOU does not offer returns. We only provide exchanges under the conditions mentioned above.

5. Refund Policy

  • Refunds are not applicable as OOU does not accept returns. Exchanges will be processed in accordance with our exchange policy.

6. Intellectual Property

  • All content on the OOU website, including text, images, logos, and trademarks, is the property of OOU and is protected by copyright and other intellectual property laws.
  • You may not reproduce, modify, distribute, or otherwise use any content from our website without our prior written consent.

7. Limitation of Liability

OOU shall not be liable for any damages, including but not limited to lost profits, lost data, or other losses arising from your use of our website or products.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of India.

9. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of our website or services after such changes have been made constitutes your acceptance of the revised terms.

10. Contact Us

If you have any questions about these Terms and Conditions or our practices, please contact us at: support@ooustore.com.

By accessing or using our website or placing an order, you agree to be bound by these Terms and Conditions.